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{"id":4244,"date":"2012-07-07T05:17:34","date_gmt":"2012-07-07T08:17:34","guid":{"rendered":"https:\/\/sealtelecom.site\/?p=4244"},"modified":"2012-07-07T05:17:34","modified_gmt":"2012-07-07T08:17:34","slug":"seal-care","status":"publish","type":"post","link":"https:\/\/convergint.com.co\/seal-care\/","title":{"rendered":"Seal Care"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”60″ bottom_padding=”60″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ 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column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-bottom”][image_with_animation image_url=”4569″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”50%” max_width_mobile=”default” el_class=”.row .col img { max-width: 50%; }”][divider line_type=”No Line” custom_height=”30″][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” text_color=”#4f4f4f” text_content=”Dessa forma, a Seal Telecom garante que seus clientes n\u00e3o apenas possam lan\u00e7ar as solu\u00e7\u00f5es implementadas rapidamente, mas tamb\u00e9m que essas solu\u00e7\u00f5es continuem bem-sucedidas a longo prazo.”][\/split_line_heading][divider line_type=”No Line” custom_height=”30″][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” text_color=”#4f4f4f” text_content=”Dessa forma, a Seal Telecom garante que seus clientes 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font_size=”28″][\/split_line_heading][divider line_type=”Full Width Line” line_thickness=”2″ divider_color=”accent-color” animate=”yes” custom_height=”40″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”3898″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” 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Garantia<\/h4>\n

Reparo ou troca das solu\u00e7\u00f5es quando necess\u00e1rio, em tempo h\u00e1bil*.
\n*Os custos de m\u00e3o de obra, frete e troca de equipamento depender\u00e3o da modalidade de servi\u00e7o escolhida.<\/em>[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”3528″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Support”]\n

Assist\u00eancia<\/h4>\n

Acesso aos analistas e engenheiros da Seal Telecom que possuem expertise para auxiliar a sua empresa a obter o m\u00e1ximo retorno de cada solu\u00e7\u00e3o.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”3729″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Arrow-Refresh”]\n

Atualiza\u00e7\u00f5es<\/h4>\n

Atualiza\u00e7\u00f5es de software sem custos adicionais, com orienta\u00e7\u00f5es sobre as melhorias e procedimentos para ativ\u00e1-los.[\/fancy_box][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][divider line_type=”No Line” custom_height=”100″][vc_column_text]\n

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Entreg\u00e1veis<\/th>\nSilver
\n(horas \u00fateis)<\/small><\/th>\n		Gold
\n(horas \u00fateis)<\/small><\/th>\n		Platinum
\n(horas \u2013 24\u00d77)<\/small><\/th>\n		Sem contrato
\n(avulso)<\/small><\/th>\n<\/tr>\n<\/thead>\n
SLA Atendimento<\/td>\nSeveridade 1<\/td>\n2<\/td>\n2<\/td>\n1<\/td>\nMelhor esfor\u00e7o<\/td>\n<\/tr>\n
Severidade 2<\/td>\n4<\/td>\n2<\/td>\n2<\/td>\nMelhor esfor\u00e7o<\/td>\n<\/tr>\n
Severidade 3<\/td>\n8<\/td>\n4<\/td>\n2<\/td>\nMelhor esfor\u00e7o<\/td>\n<\/tr>\n<\/tbody>\n
SLA Resolu\u00e7\u00e3o Remota*
\n*desde que o equipamento permita interven\u00e7\u00e3o\/solu\u00e7\u00e3o remota<\/small><\/td>\n		Severidade 1<\/td>\n36<\/td>\n12<\/td>\n4<\/td>\nMelhor esfor\u00e7o<\/td>\n<\/tr>\n
Severidade 2<\/td>\n72<\/td>\n48<\/td>\n16<\/td>\nMelhor esfor\u00e7o<\/td>\n<\/tr>\n
Severidade 3<\/td>\n96<\/td>\n72<\/td>\n24<\/td>\nMelhor esfor\u00e7o<\/td>\n<\/tr>\n<\/tbody>\n
Cobertura Manuten\u00e7\u00e3o<\/td>\nPe\u00e7as<\/td>\nSim<\/td>\nSim<\/td>\nSim<\/td>\nN\u00e3o<\/td>\n<\/tr>\n
M\u00e3o de obra<\/td>\nSim<\/td>\nSim<\/td>\nSim<\/td>\nN\u00e3o<\/td>\n<\/tr>\n
Frete<\/td>\nSim<\/td>\nSim<\/td>\nSim<\/td>\nN\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n
Manuten\u00e7\u00e3o on Site<\/td>\nN\u00e3o<\/td>\nSim<\/td>\nSim<\/td>\nN\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n
SLA Manuten\u00e7\u00e3o<\/td>\nN\u00e3o<\/td>\nSim<\/td>\nSim<\/td>\nN\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n
SLA Equipamento Reserva<\/td>\nEstados SP E RJ<\/td>\nN\u00e3o<\/td>\n48<\/td>\n16<\/td>\nN\u00e3o<\/td>\n<\/tr>\n
Regi\u00e3o Norte<\/td>\nN\u00e3o<\/td>\n96<\/td>\n96<\/td>\nN\u00e3o<\/td>\n<\/tr>\n
Demais Estados<\/td>\nN\u00e3o<\/td>\n72<\/td>\n36<\/td>\nN\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n
Software<\/td>\nUpdates<\/td>\nSim<\/td>\nSim<\/td>\nSim<\/td>\nN\u00e3o<\/td>\n<\/tr>\n
Upgrades<\/td>\nN\u00e3o<\/td>\nN\u00e3o<\/td>\nSim<\/td>\nN\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n
Relat\u00f3rio Atendimento<\/td>\nSim<\/td>\nSim<\/td>\nSim<\/td>\nN\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
\n


\nSeveridade 1<\/strong>\u00a0\u2013 Urgente. Equipamento fora de opera\u00e7\u00e3o (impede o andamento das atividades)
\nSeveridade 2<\/strong>\u00a0\u2013 N\u00e3o impede o andamento das atividades.
\nSeveridade 3<\/strong>\u00a0\u2013 Testes funcionais e consultas em geral sobre o uso de equipamentos
\n*Disponibilidade depende da modalidade de servi\u00e7os contratados
\nPrazo: O servi\u00e7o pode ser adquirido para at\u00e9 3 anos.<\/p>\n<\/div>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”100″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#d60026″ text_content=”Servi\u00e7os Profissionais” font_size=”28″][\/split_line_heading][divider line_type=”Full Width Line” line_thickness=”2″ divider_color=”accent-color” animate=”yes” custom_height=”40″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”3767″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Laptop-Secure”]\n

Instala\u00e7\u00e3o Remota<\/h4>\n

Assist\u00eancia por telefone ou e-mail durante a instala\u00e7\u00e3o e configura\u00e7\u00e3o de produtos, servi\u00e7os e atualiza\u00e7\u00f5es.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”3522″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Refresh-Window”]\n

Insta\u00e7\u00e3o On-Site<\/h4>\n

Acompanhamento e execu\u00e7\u00e3o de instala\u00e7\u00f5es, configura\u00e7\u00f5es e atualiza\u00e7\u00f5es de produtos e servi\u00e7os.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”3635″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Open-Book”]\n

Treinamento<\/h4>\n

Orienta\u00e7\u00e3o sobre uso, funcionalidades e melhores pr\u00e1ticas. Dividido entre treinamento de usu\u00e1rios, administradores e suporte.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”3084″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Eye-Visible”]\n

Opera\u00e7\u00e3o Assistida<\/h4>\n

Acompanhamento do uso das solu\u00e7\u00f5es, orienta\u00e7\u00f5es aos usu\u00e1rios, diagn\u00f3sticos, dimensionamento e sugest\u00f5es para expans\u00e3o futura.[\/fancy_box][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ededed” scene_position=”center” top_padding=”100″ bottom_padding=”100″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h6″ text_color=”#d60026″ text_content=”Quer saber mais sobre nossas solu\u00e7\u00f5es?” font_size=”40″][\/split_line_heading][split_line_heading animation_type=”line-reveal-by-space” font_style=”p” text_color=”#4f4f4f” text_content=”ENTRE EM CONTATO COM A NOSSA EQUIPE.” font_size=”20″][\/split_line_heading][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][nectar_btn size=”large” button_style=”see-through-2″ color_override=”#4f4f4f” hover_text_color_override=”#ffffff” icon_family=”none” text=”FALAR COM ESPECIALISTA” url=”#” css_animation=”fadeInUp”][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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